The European Commission provides a platform for online dispute resolution (OS), available here https://ec.europa.eu/consumers/odr/ . We are ready to participate in an out-of-court conciliation procedure before a consumer arbitration board. Responsible is the General Consumer Arbitration Center of the Center for Arbitration eV, Strassburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de .
General note and mandatory information
Designation of the responsible body
The responsible data processing unit on this website is:
Flattrust Philip Kaulen Volkenrather Straße 43 D-52249Eschweiler
The responsible body alone or jointly with others decides on the purposes and means of processing personal data (eg names, contact details, etc.).
Revocation of your consent to data processing
Only with your express consent are some processes of data processing possible.A revocation of your already given consent is possible at any time.For the revocation is sufficient an informal message by e-mail.The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to complain to the competent authority
As the person affected, in the event of a breach of data protection law, you have a right of appeal to the competent supervisory authority.The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which the headquarters of our company is located.The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .
Right to data portability
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract automatically to you or to third parties.The provision is made in a machine-readable format.If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.
Right to information, correction, blocking, deletion
You have the right at any time within the scope of the applicable legal provisions to provide free information about your stored personal data, source of the data, their recipients and the purpose of data processing and, if necessary, a right to correct, block or delete this data.In this regard and also to further questions on the subject of personal data, you can always contact us via the contact options listed in the imprint.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses an SSL or.TLS encryption.Thus, data that you submit via this website, for others not readable.You will recognize an encrypted connection at the “https: //” address bar of your browser and at the lock icon in the browser bar.
Server log files
In server log files, the website provider automatically collects and stores information that your browser automatically sends to us.These are:
Browser type and browser version
Operating system used
Host name of the accessing computer
Time of the server request
There is no merge of this data with other data sources.The basis for data processing is Art. 6 para. 1 lit.b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.
Data transmission at the conclusion of the contract for the sale of goods and goods
Personal data will only be transmitted to third parties if there is a need in the context of the contract.Third parties may be, for example, payment service providers or logistics companies.A further transmission of the data does not take place or only if you have expressly consented to this.
The basis for data processing is Art. 6 para. 1 lit.b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.
Data submitted via the contact form, including your contact details, will be stored to process your request or to be available for follow-up questions.A disclosure of this data will not take place without your consent.
The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO).A revocation of your already given consent is possible at any time.For the revocation is sufficient an informal message by e-mail.The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data submitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or you no longer need to retain your data.Mandatory statutory provisions – especially retention periods – remain unaffected.
Some cookies are “session cookies.” Such cookies are automatically deleted after the end of your browser session.On the other hand, other cookies remain on your device until you delete them yourself.Such cookies help us to return you Recognize our website.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies.Many web browsers can be configured to automatically delete cookies when the program is closed.The deactivation of cookies may result in limited functionality of our website.
Our website uses functions of the web analytics service Google Analytics.Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses “cookies.” These are small text files that your web browser stores on your device and allows analysis of website usage.Information generated by cookies about your use of our website will be sent to a Google server and stored there.Server location is usually the US.
Google Analytics cookies are set on the basis of Art. 6 para. 1 lit.f DSGVO.As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising.
We use Google Analytics in conjunction with the IP anonymization feature.It warrants that Google will use your IP address within the Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area before being sent to the US.There may be exceptions where Google transmits and truncates the full IP address to a server in the United States.On our behalf, Google will use this information to your use of the website to report on site activity and to provide us with other services related to website activity and internet usage.There is no merge of the transmitted by Google Analytics IP address with other data held by Google.
The setting of cookies through your web browser can be prevented.However, some features of our website may be restricted.Likewise, you may be required to collect data regarding your website usage, including your IP address prevent subsequent processing by Google.This is possible by downloading and installing the browser plug-in accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=de .
Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link.An opt-out cookie will be set to prevent your data from being collected on future visits to our website: Disable Google Analytics.
To fully comply with legal data protection requirements, we have entered into a contract processing agreement with Google.
Demographics in Google Analytics
Our website uses the demographics feature of Google Analytics.It can be used to generate reports that contain statements on the age, gender and interests of the site visitors.These data are from interest-based advertising from Google as well as third-party visitor data.An assignment of the data to a specific person is not possible.You can disable this feature at any time.This is possible through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.
Our website allows payment via PayPal.The payment service provider is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.
If you pay with PayPal, the payment data you entered will be transmitted to PayPal.
The transmission of your data to PayPal is based on Art. 6 para. 1 lit.a DSGVO (consent) and Art. 6 para. 1 lit.b DSGVO (processing to fulfill a contract).A revocation of your already given consent is possible at any time. Past data processing operations remain in effect when revoked.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the date of the contract.
In order to exercise your right of withdrawal, you must inform us (Philip Kaulen, Volkenrather Strasse 43, 52249 Eschweiler, firstname.lastname@example.org, phone: 015787873767) by means of a clear statement (eg a letter sent by post, fax or e-mail ) inform you of your decision to withdraw from this contract.You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us.For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you;In no case will you be charged for this repayment fees.
If you have requested that the services be commenced during the period of cancellation, you must pay us a reasonable amount equal to the proportion of services already provided by you at the time you inform us of the exercise of the right of withdrawal in respect of this contract Comparison with the total volume of services provided for in the contract.
The right of revocation expires prematurely, if we have provided the service completely and have begun the execution of the service only after you have given your express consent and at the same time have confirmed your knowledge of the fact that you lose your right of revocation in full performance of the contract by us.
Model withdrawal form (If you want to revoke the contract, please fill out this form and send it back.) – To Philip Kaulen, Volkenrather Strasse 43, 52249 Eschweiler, email@example.com- Hereby I / we (* ) the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)– Ordered on (*) / received on (*)– name of the consumer (s)
– address of the consumer (s)
– Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.
Automatically translated from German.